Male Cleaners Client Service Agent S in Dubai
Excellent verbal communication skills.
Detail oriented pays attention to details at each customers location, with extra attention to any special requests.
Friendly and Professional able to deal with customers when they are on-site while cleaning is being performed.
Team player ability to work within a team where members depend on each other to get work done.
Self-starter able to identify work that needs to be done and do it without being instructed to do so.
Desire to learn, seek new challenges and take on additional responsibilities.
Reasoning ability Good common sense with ability to solve practical problems.
Collect wasted paper and ensure that it is sent off for recycling purposes.
Perform floor polishing and buffing activities.
Keep a check on cleaning materials and re-order via the Manager.
Cooperate with the rest of the staff
Undertake any other duties as may be required from time to time.
Use cleaning solutions to remove Stains and clean surfaces.
Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
Learn specific cleaning techniques of the company based on time and motion. Work smarter, not harder.
Attend and participate in meetings as requested by the Team Leader (division Manager), Operation Manager and executive manager.
Interested candidates please forward your CVs to Contact Email
Benefits: Attractive Salary + Free Transport + Free Accommodation + Medical Insurance and other benefits as per UAE Labor Law.
Client service agent (facility)
Ability to prepare daily and monthly work schedules for 300 operation staff.
Identify problems during operations and areas for improvement in the process, to resolve them in a quickly and timely manner.
Knowledge to prepare Quotation daily, monthly and yearly basis.
Having knowledge in answering Phone calls.
Having excellent customer service skills with good English communication. And Arabic is advantage.
Knows how to identify and develop new customer to the company.
Manage customers requirements.
Speaking with clients to understand, anticipate and meet their needs.
Efficient in doing ms excel, word and outlook.
Need staff who is work under pressure Situation.
Maintain updated client contact records or other Client Management System. Document all client contacts and service work.
Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share and constantly learn new technology.
Understanding the clients needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
Closely coordinate with operations for operational activities and work with them to achieve high level of operational efficiency.
With Initiative and knows time management.
Candidates meeting the above criteria should only apply and send CV to Contact Email
Benefits: Attractive Salary + Medical Insurance and other benefits as per UAE Labor Law.
Client service agent (fit-out and maintenance)
Ability to handle Maintenance staff schedules.
Knows how to use CRM systems and practices.
Knowledge about maintenance works (Electrical, Plumbing, Carpentry, and Painting) to guide client and staff accordingly.
Support technical and M and E staff in effective and technically appropriate project planning, strategy development and implementation against agreed work plans, ensuring projects represent effective strategies and innovative approaches based on evidence.
Prepares quotations and contracts to clients for new projects, AMC and renewals.
Prepares closing notices for end projects.
Provide first level contact and convey resolutions to customer issues.
Resolve customer complaints via phone, email or social media.
Follow up with customers, provide feedback and see problems through to resolution.
Update customer data and produce activity reports.
Manage large amounts of incoming calls
Utilize excellent customer service skills and exceed customers expectations.
Attracts potential customers by answering the service questions; suggesting information about other services.
Build sustainable relationships of trust through open and interactive communication.
Advise on company information
Inform customer of deals and promotions
Excellent communication and presentation skills.
Ability to multi-task, prioritize and manage time effectively.
Interested candidates should send their CVs